Pools are serviced on the day of your arrival and a chemical check is performed mid week. A skimmer net is available to you for surface cleaning of debris. It is normal to see sand in the pool, especially on windy days. (Please note that if your home is available early, it is not guaranteed that the pool and hot tub will have been serviced by check-in.) Sand in the pool does not alter the chemical balance of the water. However, if the entire pool is cloudy and you cannot see the main drain, please discontinue use and contact our maintenance department. If anyone in your party has an implanted device sensitive to electricity please contact our office for further information.
Heated Pools: If your rental home offers a heated pool, please note that the max pool heat is 85 degrees. Many pool heaters are heat pumps that require an ambient air temperature of 60 degrees or higher to heat the pool. This means that if the temperature drops below 60 degrees, the pump will not continue to heat. For further information or concerns please contact the Maintenance Department at 252-261-3934 , ext. 6299.
Please remember that children should NEVER be left to swim unattended.
Pool Safety
As required by the NC Pool Safety Act, all private pools are either fully fenced in with a self-latching gate, have an audible pool alarm, or have high handles on doors with direct access to the pool area.
If Your Rental Home Has a Hot Tub
CAUTION – Do not stay in the hot tub for more than 30 minutes and always have someone with you while in the tub.
Overuse of the hot tub will result in chemical imbalances and may be harmful to one’s health. Elderly persons and infants, persons with medical problems such as heart conditions, low or high blood pressure, pregnancy, obesity, circulatory system problems, diabetes and other health conditions requiring medical care and persons using medication should consult a physician before using hot tub. Children should be supervised and carefully watched at all times. Infants and children under the age of 12 should not use the hot tub. Hot water immersion while under the influence of alcohol, drugs or medicines may lead to unconsciousness with the possibility of drowning. Do not use any electrical appliances, including personal radios and telephones, while in hot tub! There is a RISK OF ELECTROCUTION!!!
The Hot Tub/Spa is Cleaned and Serviced on Each Changeover Day
The chemicals used in the tub are activated by the water temperature and the thermostat is set for normal use. It may take several hours for the tub to reach desired temperature after draining and cleaning. Water may appear cloudy until chemicals have properly dispersed.
The Hot Tub/Spa is Checked Again at Mid-Week
If the tub is excessively dirty and a mid-week cleaning is required, there may be a service charge.
Temperature Setting
Hot tub temperature should not exceed 104 degrees F. Lower water temperatures are recommended for extended use (exceeding 10 – 15 minutes).
Jet Settings
Blowers and high jet settings should not be used for more than 30 minutes. Excessive use can cause overheating and permanent damage to the motor. Leave tub on low jets, and replace cover when not in use.
Hot Tub Cover
Hot tub covers are fragile; please use care when removing and replacing. Please do not sit on hot tub cover as it may break!The styrofoam inserts crack easily and are expensive to replace. If the cover is found damaged, please contact our office immediately. Keeping the hot tub covered when not in use will help keep the water warm.
Shower Before Entering Spa
Suntan lotions and sand (check bathing suit) can clog the plumbing, cause malfunction, upset the spa water balance, and is difficult to get out of the tub.
Please Do Not Over Crowd the Tub
Too many people in the tub causes the water level to rise and overflow, resulting in motor damage.
Slippery Surfaces
Always enter and exit spa slowly. Surfaces may be wet and slippery.
Floaters
It is important that all chemical floaters remain in the hot tub in order to maintain the chemical balance. This helps keep the water clean and safe.
If Hot Tub Does Not Work
First check the circuit breaker box. Turn the tub off, hit the reset button and wait for the covered tub to reheat (6-8 hours). If the Hot Tub won’t heat, or jets won’t start, you may need to reset the High Limit Switch, usually located on a gray disconnect box near the tub. There may be a GFI reset switch in the same area. If so, reset it also. Wait for the tub to cool before resetting. If resetting is required more than 2 times in a half hour, please call the office for service at 252-261-3934 , ext. 6299.
DO NOT continue to reset more than 2 times!
Always follow our pool and hot tub safety guidelines to have a relaxing vacation for you and your family.